AWS Alexa Skill Builder Essentials

By Larry Fritts

"We explore the essentials that are necessary to develop an Alexa Skill. "

5 hours
  • 22 Lessons
  • 6 Hands-On Labs

About the course

Amazon Connect is a cloud-based contact center solution that revolutionizes the way companies interact with their customers. Amazon Connect makes it easy to set up and manage a customer contact center while also providing reliable customer engagement at any scale. The intent of this course is to take business or technical stakeholders from absolutely zero Amazon Connect knowledge to justify, design, and implement a solution within their business.

Throughout the course we will cover topics such as creating your first Connect instance, creating contact flows, and even taking calls as an Agent. Lastly, we’ll start diving into the power Lex brings to our contact center, and lightly discuss how a Lex Chatbot can impact your Contact Center.

  • Chapter 1 3 Lessons Getting Started 4:52

    An Important Note About A Cloud Guru and Linux Academy Courses

    1:19

    Course Introduction

    2:39

    About the Author

    0:54
  • Chapter 2 5 Lessons Alexa Skill Components 28:05

    Interaction Model and Intents

    9:18

    User Utterances and Natural Language Processing

    4:42

    Intent Triggered Lambda Functions

    4:55

    Alexa Skills Kit Command Line Interface (ASK CLI)

    9:10

    Deploying Your First Alexa Skill

    0:00 Hands-On Lab
  • Chapter 3 4 Lessons Capturing Data from User Utterances 19:52

    Custom Intents

    8:37

    Custom Slots

    11:15

    Adding Slots to an Alexa Skill

    0:00 Hands-On Lab

    Adding a Custom Intent to an Alexa Skill

    0:00 Hands-On Lab
  • Chapter 4 4 Lessons Dialogs 33:37

    Skill Sessions and Multi-Turn Conversations

    7:44

    Dialog Directive and Entity Resolution: Part 1

    14:51

    Dialog Directive and Entity Resolution: Part 2

    11:02

    Adding Dialog to an Alexa Skill

    0:00 Hands-On Lab
  • Chapter 5 2 Lessons Multimodal Interfaces 3:14

    Using Cards to Display Information

    3:14

    Adding a Card to an Alexa Skill

    0:00 Hands-On Lab
  • Chapter 6 3 Lessons Attributes 15:13

    Request, Session, and Persistent Attribute Scope: Part 1

    9:32

    Request, Session, and Persistent Attribute Scope: Part 2

    5:41

    Using Session Attributes in an Alexa Skill

    0:00 Hands-On Lab
  • Chapter 7 1 Lesson Keep Learning 2:00

    Where to Go from Here

    2:00

What you will need

  • AWS Developer Account AWS IAM Account Some programming experience is helpful

What are Hands-on Labs

What's the difference between theoretical knowledge and real skills? Practical real-world experience. That's where Hands-on Labs come in! Hands-on Labs are guided, interactive experiences that help you learn and practice real-world scenarios in real cloud environments. Hands-on Labs are seamlessly integrated in courses, so you can learn by doing.

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Who’s going to be learning?

How many seats do you need?

  • $499 USD per seat per year
  • Billed Annually
  • Renews in 12 months

Ready to accelerate learning?

For over 25 licenses, a member of our sales team will walk you through a custom tailored solution for your business.


$2,495.00

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Psst…this one if you’ve been moved to ACG!