I forgot my password and re-login , need to re-enter all my card details again, previous setup is not there? can you please tell me why it happen?
You did not specify, but I will assume that you are referring to access to the A Cloud Guru site.
If you forgot your password you should be able to simply reset it. You should not need to create a new account which is what it appears that you are attempting.
Please contact out purchase support line at https://help.acloud.guru/hc/en-us/requests/new?
Identify the issue as "Billing and Single Purchases" .
Please include your receipt to expedite the recovery process.
They are a great team and will help you as quickly as possible.
If the issue is with the Google site you will need to contact Google support. 🙂
This can all be sorted out when you contact the right support team.