The videos don’t load, I might doing something wrong?

Hey Humphreyawambeng, I am so sorry for the trouble playing video lessons! Would you mind writing in to us after clearing your cache? After you write in, we will be able to take a look over your account and see what the issue may be. Thanks! I look forward to hearing from you soon 
https://help.acloud.guru/hc/en-us/requests/new?