2 Answers
Hi Lanwatson,
You can contact AWS support and they have a process which which you can recover your account if you loose your MFA token. A few years ago, I had to use that process after rooting my phone, which wiped out my Google Authentication app. (I’m now Yubikey all the way!)
Fortunately, I had setup challenge questions which made the process painless. If you did not setup challenge questions, then it will take longer and I’m not really sure what the procedure is for Support in that case.
–Scott
Thanks very much that , contacting AWS was my first port of call.They simply disabled the MFA .
Um…..so the code that your MFA device is showing you isn’t being accepted by the console login? What exactly are the symptoms of your problem?
Thanks for your input .AWS simply disabled my MFA for me to login unsure what the exact issue was .