CompTIA Cloud+: Troubleshooting

By Sean Wilkins

This course will prepare you for the Troubleshooting domain of the CompTIA Cloud+ exam. This includes a review of the different concepts that you should know when troubleshooting a cloud solution or environment.

2.8 hours
  • 54 Lessons

About the course

Are you preparing for the CompTIA Cloud+ certification exam? In this course, CompTIA Cloud+: Troubleshooting, you’ll learn about the concepts covered in Domain 5 of the exam. First, you’ll review the methodology that is commonly used when troubleshooting a cloud-based solution. Next, you’ll learn how to troubleshoot some of the most common security related problems. Next, you’ll review common deployment, networking and connectivity-based issues that are often seen in cloud environments. Then, you’ll move on to cover performance-related issues that commonly require action to resolve. Finally, you’ll review some of the common automation and orchestration issues that are seen on cloud-based solutions. When you’re finished with this course, you’ll have the skills and knowledge of Cloud troubleshooting needed to operate a successful cloud solution and pass Domain 5 of the CompTIA Cloud+ exam.

  • Chapter 1 3 Lessons Understanding Troubleshooting Methodology in the Cloud 10:07

    Introduction

    0:43

    Following a Common Troubleshooting Methodology

    8:53

    Summary

    0:31
  • Chapter 2 10 Lessons Common Security Issues in the Cloud 38:43

    Introduction

    1:27

    Troubleshooting Authentication

    3:28

    Troubleshooting Authentication Connectivity

    3:22

    Troubleshooting Authorization

    4:36

    Troubleshooting Security Controls and Roles

    1:54

    Troubleshooting Certificates

    5:08

    Troubleshooting Security Groups

    4:08

    Troubleshooting Data Security

    7:05

    Troubleshooting Security Appliances

    6:12

    Summary

    1:23
  • Chapter 3 11 Lessons Troubleshooting Cloud Deployment Problems 34:51

    Introduction

    1:35

    Covering Deployment Process Breakdowns

    2:59

    Reviewing Connectivity Problems

    4:43

    Discussing Resource Availability and Capacity Issues

    6:57

    Parsing Potential Licensing Issues

    2:43

    Reviewing Templates and Their Potential Problems

    2:44

    Troubleshooting Potential Issues with Language

    1:38

    Looking at Potential Issues with Cloud Tags

    2:16

    Discussing Container Basics and What to Look For

    3:02

    Walking Through Potential Vendor Specific Issues

    4:41

    Summary

    1:33
  • Chapter 4 19 Lessons Examining Cloud Networking Tools and Problems 54:20

    Introduction

    0:47

    Discussing Common Networking Problems Addressing

    4:29

    Discussing Common Networking Problems Routing

    3:57

    Discussing Common Networking Problems Firewalls

    2:56

    Discussing Common Networking Problems Network Address Translation NAT

    4:36

    Discussing Common Networking Problems Load Balancers

    4:08

    Discussing Common Networking Problems DNS

    2:01

    Discussing Common Networking Problems Proxy

    2:17

    Discussing Common Networking Problems MTU and MSS

    2:24

    Discussing Common Networking Problems Quality of Service QoS

    4:02

    Discussing Common Networking Problems Time Synchronization

    4:31

    Common Diagnostic Tools Ping and Traceroute

    3:57

    Common Diagnostic Tools Telnet and SSH

    1:54

    Common Diagnostic Tools Ipconfig and Ifconfig

    2:00

    Common Diagnostic Tools Address Resolution Protocol (ARP)

    2:23

    Common Diagnostic Tools Route and Netstat

    3:13

    Common Diagnostic Tools NS Lookup, Dig, cURL, and OpenSSL

    2:30

    Common Diagnostic Tools TCPDump and Wireshark

    1:35

    Summary

    0:40
  • Chapter 5 5 Lessons Determining the Effect of Performance Constraints 16:52

    Introduction

    0:46

    Ensuring Resource Performance Compute GPU and Memory

    5:43

    Ensuring Resource Performance Storage

    4:21

    Ensuring Resource Performance Network

    5:20

    Summary

    0:42
  • Chapter 6 6 Lessons Understanding Automation and Orchestration Difficulties 11:36

    Introduction

    1:28

    Addressing Account Mismatch Issues

    1:19

    Covering Change Management

    1:29

    Troubleshooting Server Name and IP Address Changes

    1:38

    Reviewing Issues Related to Location Changes

    2:29

    Determining Potential Issues with Version Feature Mismatch

    3:13

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